Our Christmas experiences are designed for small groups, with tickets sold as time slots for either up to 4 or up to 6 people, rather than individual admissions.
We understand that some families and friends may wish to visit together in larger groups. While we can accommodate this in certain circumstances, there are limits depending on the experience you are booking.
The Classic Grotto
Maximum group size: 10 people
For the Classic Grotto, we can accommodate groups of up to 10 people by booking two consecutive time slots.
For example, a group of 10 would need to purchase one up-to-6 ticket and one up-to-4 ticket for consecutive time slots.
Please note that additional individual tickets cannot be added to an existing booking, as larger groups require additional time to complete their visit.
The Curious Case of the Christmas Crumbs and A Very Crimson Christmas
Maximum group size: 8 people
Our crime-solving experiences are designed for smaller groups, allowing everyone the opportunity to examine evidence, solve puzzles and participate fully in the investigation.
Although we may be able to accommodate groups of 7 or 8 people in certain circumstances, we recommend keeping groups to 6 people or fewer wherever possible.
Larger Groups and Children’s Participation
The Curious Case of the Christmas Crumbs involves interactive puzzles, evidence gathering and problem-solving.
Our experience has shown that larger groups with several children can find it more difficult to ensure that everyone participates fully. With more people sharing the same activities and evidence, some children may have fewer opportunities to contribute.
For this reason, larger groups generally work best when there are more adults than children. Where a party includes several children, we strongly recommend booking smaller, separate groups.
Groups of More Than 8 People
Groups of more than 8 people cannot undertake our crime-solving experiences together.
You may book separate time slots, subject to availability, but each booking will be treated as an independent group and must complete the investigation separately.
Groups cannot be combined, even when consecutive time slots have been booked.
Booking Information
All tickets are sold as group time slots for up to 4 or up to 6 people. We do not offer additional individual tickets.
If you are considering booking for more than 6 people, please contact us before making your booking to discuss whether your proposed arrangements are suitable for your chosen experience.