These sessions will be quieter and there will be no flashing lights

Performers will gauge whether to approach your children and will take their lead from parents – this is with the exception of Chief Elf/Mrs Christmas who will call you in to see Father Christmas at the relevant time

After seeing Father Christmas it will be possible for families to overtake each other in case some children need a little extra time and others want to move faster.

It will generally be a more relaxed event with buffer slots to allow everyone to have a little more time and not feel rushed.

These sessions can be personalised but please only opt in if you feel your child will want to interact with the performers and Father Christmas. We would hate for anyone to feel awkward.

A carer ticket will be included in the booking but please note there must be at least 3 full price tickets per booking

This session is aimed at children aged 6 and over and includes elements of basic reading and puzzle solving.  

Children under 6 are only permitted entry as part of a family group including older children.  

In 2025 the quests will be age related and you will be asked when you book which quest is most appropriate for your child.  You will then begin your quest before meeting Father Christmas and receiving a wrapped gift voucher to be redeemed in the magical toy workshop or in store after the visit.

Everyone will receive a present in these sessions including adults.  After visiting Father Christmas you will continue through the attraction culminating in the snow covered forest

These sessions are as follows

First release

Sunday 23rd November 10.20am to 4.30pm